Customer Services

You can rely in WALDIS. We are there for you when you need us, providing rapid assistance via telephone, on the Internet or directly on your premises. We are even available around the clock in an emergency too. Make the most of our comprehensive customer service for any safe queries you might have.


Safe services by WALDIS

Safes and steel-reinforced cabinets do not generally require any maintenance and are very long-lasting products that will continue to work as you require them to in a reliable manner for many decades without any issues. However, it is useful to have a reliable partner on hand for any queries as well as any problems that might potentially arise.

WALDIS Customer Services are able to offer you rapid and straightforward support for:

  • Advice in all matters regarding the secure storage of valuables and documents.
  • Prevention measures for safe attacks
  • Repairs, unlocking / emergency opening services throughout Switzerland (including for third-party products)
  • Conversion of key locks to electronic security combination locks
  • Transportation and relocation
  • Assembly and new mounting services
  • Touch-up and repainting services
  • Expert reports for insurance companies
  • Customer Hotline in the event of an emergency

Your contact to our service …